"Your employees are fantastic. I have only called once about a technical issue and was called back promptly and was amazed how friendly James was. I called once before when my house was broken into and spoke with Rochelle who was most helpful in getting my new bank account debit card listed. Keep up the GREAT work, and thanks for providing such awesome service along with such awesome employees."
- Rosemond R., Belen, NM
"Once again I have received excellent service from BMI. Every time I call or email for what ever reason I get prompt and immediate service. This is why I stay with BMI. Thank you for being a great company."
-Cheryl P., Ephrata, WA
"Wishing you the best in 2009!! I am very satisfied with your service & every one I have talked to has been great!! Thank you so much. Kudos to everyone involved in the newsletter! Though I am new to BMI, every experience I have had, read, etc. has been fantastic in every aspect. You have the BEST service team I have encountered in my many years in dealing with the public even if you are not face to face! Thanks so much!"
-Cheryl W., Florence, OR
"Michelle - Thank you so much for your help. I know it was probably a routine problem, but when you are as technically challenged I am, any problem is MAJOR. I appreciate your help and also in not making me feel like I should have known what to do. Thanks again."
-Nola T., Weston, OR
"I want to thank you for always being so very helpful, friendly, and courteous. Another plus is the immediate attention. I appreciate the return phone call rather than the sit and hold method. Keep up the good work!!!! Thank you again."
-Jo Ann R., Walla Walla, WA
"Thanks to your technician for assisting me in setting up the wireless internet. She was very courteous & professional & walked me through the procedure with no problem whatsoever. Glad to be back to BMI."
-Barbara B., Walla Walla, WA
"I've gotta compliment your staff. Twice now I have needed to call and get a problem fixed. Both times I received such prompt responses, such pleasant responses, and they even tolerate with patience my lack of computer understanding and patiently walk me through what needs to be done with baby steps. I'm so glad BMI is the company I went with after leaving Salem City. You're all wonderful!!!!"
-Jan P., Salem, OR
"I live in a very rural area, and with your Turbo, even with a prehistoric PC I connect and surf faster than my son does in town. Kudos to BMI Turbo!!"
-Karin E., Christmas Valley, OR