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The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 16 February 2005 
NEWSLETTER CONTENTS
  • Letter from the Editor
  • Free Community Classif...
  • February Customer Survey
  • Find Pictures Easily
  • Partner of the Month
  • KJ's Virus Corner
  • Tech Tips
  • What is Line Noise?
  • Kudos from our customers
  • Things Not to Say on y...
  • Questions Kids Ask


  • Feb 2005 Newsletter Main
  • Printable Version
  • See Past Newsletters
  • Kudos from our customers
    by Matt Stephens
    February 2005
    As stated in last month's issue, we are now including comments from our customers. A few of the wonderful praises I get from you each month will be added to The On Ramp. And, should you feel a suggestion or two is more fitting, please feel free to send that as well. All letters can be sent to info@bmi.net. We look forward to hearing from you.

  • "Thank you for your help in downloading the EZ Antivirus. We have downloaded, installed, and run it. Hopefully this will take care of the problem. Dan and Victor were very helpful. Thanks again."  - unknown BMI customer
     
  • "I had email issues that needed addressing today regarding my wife's webmail account. I called BMI tech support and got Dan. He was very ORGANIZED, SHOWED GENUINE INTEREST AND CARE, KNOWLEDGEABLE, EFFICIENT AND CREATIVE in resolving our issues. I just wanted to write to let you know it's worth catching people doing things right! If Dan were one of my employees, and I knew this kind of behavior were happening with my customers, I'd be sure to reward, if not just verbally, but tangibly. Thanks for being there for us over the years." - unknown customer
     
  • "Hello. Katrina fixed everything and when ever I have an issue I will go directly to her. She did everything to make sure my problem was fixed. I am a new subscriber and had problems the first day, but Katrina took the time to help me and fix the problem. Please note her for employee of the month. Thank you." - unknown customer
     
  • "Just a note to say how much we appreciate your service and friendly 'helper' techs. We occasionally have had problems and you folks resolve them immediately and cheerfully. We will continue to recommend your service to anyone who will listen! Thanks!" - unknown customer

    A big thank you to all of our customers for your wonderful words of encouragement.
  • return to main February 2005 newsletter view | see previous newsletters

    The On Ramp is a monthly publication of Blue Mountain Internet.

    BMI * 206 N. 2nd Ave, Suite D * Walla Walla, WA * 800-485-5006

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