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The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 38 December 2006 
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    by Matt Stephens
    December 2006
    Hello to everyone in BMI land. Is it just me or did this year go by WAY to fast? We are already into December. And what a year it has been. So what kinds of issues have been plaguing your computer? I can only assume that there have't been any as no one has sent me any suggestions to talk about this month. That's okay though, sometimes no news is good news

    Well, with Christmas coming up we always get ready for the shoppers that buy their families computers. With a new computer comes a new internet provider. And that's where we come in. Don't forget to tell your friends and families about us and get a $5 credit on your account!

    With the possible purchase of a new computer in mind, you may need to set up your existing BMI connection on the new computer. But wait, what if it's Christmas Day and we're closed? What will you do? New computer, check. Internet connection... uh oh, didn't think this one through...It's okay, we have you covered. Just follow these simple steps and you'll be able to get online without even calling us; (not that we mind you calling).

    Step 1: Turn the computer on.
    Step 2: Click on Start
    Step 3: Click on Run
    Step 4: In the run box, type inetwiz and press OK
    Step 5: Make sure that Connect using my phone line is selected and click next
    Step 6: This being the first time you have turned your computer on, you will need to answer the questions here. First of all, the area code would be yours. You don't need to dial a number to access an outside line, and you don't need to specify a carrier code. Make sure that Tone dialing is selected and click OK
    Step 7: On this next window, just click OK
    Step 8: This is where it's asking for the local dialup number. You can find a complete list of our dialup numbers at BMI Phonebook , so you'll need to turn the old computer on one more time. Enter the phone number in the phone number field. If your local calling area requires 10 digit dialing (you have to use the area code when calling locally) enter it in the phone number field as well (509-522-2588) and then remove the check mark from the box labeled "Use area code and dialing rules", and then click next.
    Step 9: This is where it's asking for the username and password. Make sure that when you type in the username you enter it just like your email address, ie: Also remember that it is case sensitive so if you have capital letters, make sure that you use them. Then click next
    Step 10: Now it's asking for the connection name. It probably says connection to XXX-XXXX. Just remove all of that and replace it with BMI and click next
    Step 11: Do you want to set up a mail account now? Yes. Make sure that Yes is selected and click next.
    Step 12: Display name: This is the name that people will see when you send them an email. Enter your name as you would like people to see it and click next
    Step 13 Email address: this would be your ,b> email address
    Step 14: Email server information: The top line says "My incoming mail server is a POP3 server". That is just what you want it to say. In the middle field, enter with no spaces and no capital letters. In the bottom field enter and then click next.
    Step 15: Account name and password. Don't worry about the account name, it's already there. Just click into the password field and enter your BMI password and click next
    Step 16<: Click Finish.

    See, you have now completed the setup of your new computer and you didn't even have to call us. If something goes wrong, worry not. We will be here from 7am to 8pm Monday through Friday and 9am to 6pm on the weekends. We will be closed on Christmas Day, but we'll be here the day after Christmas to answer any questions you may have.

    On a side note, with this being a new computer it more than likely does not have all the updates that have been released. Critical updates are a very important part of your online experience and should be done before anything else once you have the internet connection configured on your machine. To do the updates, just follow these simple steps:
    • Click on Start
    • Click on All Programs
    • Click on Windows Updates
    • This will launch a web page that will guide you through the updating process. Select Express install when prompted and continue to repeat these steps after each group is downloaded until it says you don't have any critical updates left to do.

    Most importantly, have fun with it. Try things you haven't tried. The worst that could happen is you could break it, and that's what tech support is for. We are here for you and any internet issues you may have, and the manufacturer of your new PC has tech support for any hardware or software issues you may have.

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    The On Ramp is a monthly publication of Blue Mountain Internet.

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