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The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 38 December 2006 
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    by Jon Alexander
    December 2006
    There is no doubt that computers and the internet have changed the way we communicate. For many of us email has virtually replaced traditional letters (and even telephone calls) as the choice for correspondence. Shopping over the internet has also become a favorite way to beat the rush during most of the year, and even more so during the holiday season.

    Such an overwhelming change in a relatively short period of time can make problems seem to pop out of thin air. The good news is that many companies have developed ways in which to answer your questions when problems arise. BMI's technical Live Chat is here to answer your questions - right now.

    What is LIVE CHAT?
    Chat is a written form of communication that takes place between you typing on your computer and the technical support representative in the BMI office. This communication is LIVE or "real-time".

    After you log into the BMI Home Page t you will see BMI's chat icon in the upper right corner of the screen. Click on the icon and type your question into the screen that you see and then press the enter key on your keyboard. The BMI technician will type a response that you will see on your screen.

    In December BMI will be having our annual "Find Santa" contest which will involve Live chat. It will give you an opportunity to see how it works, as well as the chance to be entered into a drawing! So go ahead and check it out. Have fun and happy holidays!
    return to main December 2006 newsletter view | see previous newsletters

    The On Ramp is a monthly publication of Blue Mountain Internet.

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