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The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 39 Jan 2007 
  • Greetings from the Ed...
  • Find Santa Contest Win...
  • A warm Welcome!
  • Email Etiquette
  • A Good Laugh
  • Yummy Crossword
  • FAQ
  • Dial up connection
  • World Wide Money Wordf...
  • BIG digital Pictures
  • Picture Find Puzzle
  • Kudos

  • Jan 2007 Newsletter Main
  • Printable Version
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  • Kudos
    by Matt Stephens
    Jan 2007
    "I don't know if you got the email I sent yesterday, so I am sending another one to tell you that our problem has been resolved. I want to thank Cheryl who spent over an hour with me on the phone trying to connect to bmi, without success. Also, earlier I had talked to Matt who noticed a humming noise on our phone line, and said that might be the problem causing me to be unable to connect to bmi. After talking to both of them, I called the phone company, who came out yesterday and fixed the humming noise, and low and behold, I was then able to connect to bmi. I was very relieved, as I thought the problem was in my modem."
    - Dennis P. Florence, OR

    "Thank you again for all your help. We appreciate it more than you know."
    -Dawn P. Irrigon, OR

    "Thank you for your support! Every time I call I get the BEST service. I can't say more. Thanks so much!"
    -Debbie B. Bend, OR

    "Hi K.J.
    Hope this gets routed to you. Thank you very much for your help. The problem of disconnection was caused by my phone line. But a clean phone line in conjunction with the setting changes you walked me through shows a definite increase in transmission speed. Thank you! Thank you! Thank you! Merry Christmas to you and your fellow tech team guys have been great!"
    -Leslie K. Newport, OR
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    The On Ramp is a monthly publication of Blue Mountain Internet.

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