My connection drops when I check my mail?!?!
Well, are you all enjoying this wonderful nice weather yet? Not too hot, not too cold, just right. Summer is upon us now and as it gets warmer I would imagine some of you might be heading back inside for the air conditioning and the computer.
Maybe you're even having the same trouble that a couple of others were having in the last month, but you were busy outside and didn't call in. Well, this month, one of the Frequently Asked Questions has been about email.
It would seem that when some of you check your email, the connection drops. This can be very frustrating, especially when you want to reply to a message. However, it's one that is very easy to fix.
Just follow these simple steps:
Open Outlook Express
Click on Tools
Click on Options
Click on the Connections Tab
Make sure that "Ask before switching dialup connections" has a check in the box next to it
Make sure that "hang up after sending and receiving" does not have a check in the box next to it
Then, just click apply and ok.
And your trouble should be over.
As with any other issue, I'm sure there will be strange cases where this may not take care of it. Should that be you, feel free to call us at 800-485-5006 and we'll be happy to help you get things straightened out.
Have a great month, and take care everyone.