The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 14 December 2004 
BMI Rolls LiveChat
by Ruben


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To make it even easier to reach BMI staff for sales and support questions we now have available the BMI LiveChat. This allows you to engage BMI staff for questions while you are online via a chat window. This service is free to BMI customers and their is no additional cost to use it. You can find links to LiveChat on the BMI Home Page, technical support page, and other pages throughout the BMI web site. The LiveChat service is available during regular business hours.
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Turbo Speed Boost
by Ruben


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On Nov. 15th the new BMI Turbo Accelerator product was released. This new release offers speed increases up to 6 times over a normal dialup connection. If you already have the Turbo Accelerator then the upgrade will be sent to you automatically over the next several weeks or you can download it now. If you do not have the BMI Turbo then please take a look at the BMI Turbo Site. We offer this for free for the first 30 days.
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Victor Has a Boy !
by Carol


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Congratuations to Victor Luna on his new baby. He was blessed with a beautiful baby boy (Christian Luna) on Nov. 8th, 2004. Victor has worked with BMI since 2001 and provides customer service in both English and Spanish.
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BMI Christmas Gift Certifcates
by Carol


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Here is a way that you can give something to your friends and family for Christmas that shows you really care. Gift Certificates are custom printed by BMI and sent via US Postal Mail to you or directly to your loved ones. Click here to send a gift certificate now.
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BMI Find Santa Contest
by Ruben


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During the month of December BMI is having a contest for BMI users. Here is how it works:

1. Hidden within the BMI web site is a small picture of a $20 bill .
2. Find the picture and click on it, this will launch our new LiveChat window.
3. Provide your customerID to the BMI representative you are chatting with and they will enter your name in the weekly drawing.
4. Entries must be submitted during normal business hours:  Mon-Fri: 7AM-8PM(PST) and Sat-Sun: 9AM-6PM(PST)
6. Entries are limited to one per week, per CustomerID.
7. We will have two drawings each Friday at Noon for 3 $20 prizes.
8. Winners will be announced in our January Newsletter.
9. Weekly deadline is Friday at 11:00AM. Last drawing will be held on Dec. 31st, 2004.
Note: BMI is closed on Christmas and Christmas Eve and will not accept entries on those days.
10. You can participate free of charge while you are online. No purchase necessary.

Full Value of Prizes: $240
Number of prizes: 12

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Website Worth Visiting
by Katrina


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So your online and your wondering where you can go...Don't want any pop ups, and no banner ads? Want a website that was made just for you? Visit Grandma Betty and see where Grandma can take you! From Health & Fitness, to Entertainment, Grandma can help you find what your looking for, without searching through thousands of other websites.
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Free Annual Credit Report
by Ruben


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I know you are probably bombarded with advertising for free credit reports but this is the real deal. www.annualcreditreport.com. This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.
Please Note: You will need to type in the web address (URL) of www.annualcreditreport.com into your web browser (ie Internet Explorer, Firefox, etc). This is for security reasons.
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BMI Webmail Update
by Ruben


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To address a number of small bugs, we have patched our webmail server from version 4.01 to 4.02. This addresses the date issue on sent items as well as a number of other small bug fixes and feature enhancements. You can see the full log of changes and updates at BMI Webmail Change Log. The BMI Webmail allows customers to check their BMI e-mail from any web browser (ie Internet Explorer).
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December Survey
by Matt


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First we would like to thank those that have filled out our surveys. We read each and every response and very much appreciate hearing what you have to say. Take our December Survey. All participants will be entered in a drawing for a free BMI gift box that will be delivered to your door. This info is for internal BMI use only and WILL NOT BE SHARED with any other parties.
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Urgent Internet Explorer Patch
by Ruben


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A critical flaw in Microsoft Corp.'s Internet Explorer Web browser could allow a hacker to take control of a computer, the world's largest software maker said on Wednesday.

Microsoft, which issued the security bulletin outside of its regular monthly security update cycle, said that the software flaw can be fixed by downloading a software patch at its Web site http://www.microsoft.com/security. Users that have installed Service Pack 2 for Windows XP are not vulnerable.
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Spyware Corner
by KJ


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According to recent studies, approximately 80% of the computers on the Internet have infestations of Spyware and Adware. Please visitor our new BMI Knowledge base article on How To Prevent Spyware.
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Please send your comments or requests to info@bmi.net

DISCLAIMER: Opinions and information herein are solely for the purposes of entertainment of Blue Mountain Internet subscribers. Legal, financial or other important decisions should be made on the bases of extensive research and no specific actions should be taken based on information contained within this newsletter. Blue Mountain Internet, its owners and employees are to be held harmless in any and all matters relating to this publication.


The On Ramp is a monthly publication of Blue Mountain Internet.

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