The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 18 April 2005 
Letter from the Editor  by Matt Stephens Kudos from our Customers  by Matt Stephens
Rewards and Partners  by Matt Stephens Partner of the Month  by Jon Alexander
KJ's Virus Corner  by KJ Newby Search Engines  by Renee Eagon
Instant Messaging aka Ch ...  by Nathon Oneel English is Really Crazy. ...  by Katrina Moran
So you Think you know Ev ...  by Katrina Moran Wordfind of the Month  by Victor Luna
Talking Dog  by Katrina Moran
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Letter from the Editor
by Matt Stephens

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Welcome to this month's edition of The On Ramp. In past issues, I have taken a moment to discuss our hours of operation and how you can contact us, but I will get to that shortly. First, I would like to take a minute to welcome back a member of the BMI family. Renee Eagon, hired in April of 2004, has returned to our tech staff. For the past few months Renee has been spending most of her time at BMI working in the advertising department. Now, she is available to answer any of your questions by phone, live chat and email - just like the the rest of us! Welcome back Renee! Remember, you can contact our tech support at 800-485-5006 from 7:00a.m. to 8:00p.m. Monday through Friday and 9:00a.m. to 6:00p.m. Saturday and Sunday. Also, we are available via email at 24 hours a day, 7 days a week. Or if you are online and want to talk to us, go to a number of our webpages and select the live chat option from 7:00a.m. to 9:00p.m. Monday through Friday or 9:00a.m. to 6:00p.m. Saturday and Sunday. See, I told you I'd get to it.
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Kudos from our Customers
by Matt Stephens

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Have you received a level of service from BMI that exceeded your expectations? Have you spoken to a BMI technician that went the extra mile for you to ensure all your questions were answered? Do you have a "BMI gave me great service" story you would like to share with others? If yes, please email us and let us know. Each month we print some of the "Kudos" we receive from our customers. And we invite constructive criticism also. If your experience with us was or is lacking in some way, we would love to hear about it. Your eyes and ears can help make BMI a company that serves your needs even better. Send your praise or suggestions to: Here are some tidbits a few customers have shared with us recently:

Katrina was great, and walked me thru plan B to get AV installed. So it is up and running, and the system destroyed one virus during its scan. Thank you very much, Katrina also called me to make sure it was installed. Karen M. Joseph, OR.

Hi. This is Sean T. I won the BMI new computer a couple months ago. I just wanted to say thank you again. I love the new computer, and I'm always using it. I think BMI is a great ISP, and I will recommend BMI to anybody I know that wants to use the internet. BMI has always been very helpful and good to me, and I think that is great. Thank you for being a great ISP! Thank you BMI!!! Sean T. Dallas, OR.

Dear Sirs, I am extremely pleased with your support and service thus far with you as a provider & I Thank you and staff. I appreciate your follow up phone calls and tech assistance in language that a simple man can understand. I appreciate that. As you know I am also running MSN 9 powered by Qwest and using your service for comparison. So far I am very pleased and my Outlook Express works again. You have an excellent staff, I appreciate it. Thanks. Larry K. Riverton, WY.

This is for KJ. He's so friendly and nice, and very respectful every time I call. He has helped me out lots of times, and I appreciate this. I also like the fact that he knows my voice over the phone. Thank you KJ. Diana Y. Pendleton, OR.
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Rewards and Partners
by Matt Stephens

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Blue Mountain Internet strives to provide the best of services to our customers. One way we achieve this is to offer you a reward for referring new customers to BMI. This is how it works. Tell your friends and family about the great service you get at BMI. When they sign up for new service we ask them how they heard about us. They tell us that you sent them and presto - you receive a $5 credit on your account. Refer just three people a month and your account for that month is easily paid.

We also have a program called Partners. This is a group of computer retailers that strive for the same level of customer service that we do. We greatly rely on you, our customer, for names of businesses that you felt placed your needs first. Please tell us which computer businesses meet or exceed your expectations. We want to develop relationships with those businesses. Our partner relationships will give you an extra layer of support when you have problems with your computer. Sort of like your regular doctor (BMI) sending you to a specialist doctor. Please forward your referrals or questions about our partners to:
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Partner of the Month
by Jon Alexander

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Blue Mountain Internet's Partner of the Month for April 2005 is: Yellowstone Computer Services in Cody Wyoming.

Yellowstone has many services:
  • Workstation Requirements
  • Networking Capability
  • System Scalability Requirements
  • Backup and Recovery needs
  • Compatibility with existing equipment
  • Security and Protection
  • Server type, size, and design considerations
  • Software requirements
  • Specialized software implementations: Lotus Notes, Outlook, and other Email Programs
  • System or company wide development of Disaster Recovery processes
  • Analysis and discovery services
  • Flow charting of your existing infrastructure design
  • Training, software consulting services and on going maintenance services

    Yellowstone offer phone quotes, electronic quotes, and On-Site quotes for repairs, upgrades, network, server installations and On-Site application training. Yellowstone has many internet user customers who are on their 2nd or even 3rd generation computer system with them. Yellowstone makes it a requirement to have the speed to run today's demanding state of the art applications.

    They have a customized service that allows migration of all of your existing data from your old system to your new system - quick and effectively. Yellowstone Computer Service also offers On-Site computer service for home and business. How about that for convenience and time saving? They have learned from experience that many problems can be fixed in your home. You don't have to disconnect all the computer cables, move furniture, load the computer, drive to their business and drop off your computer, go for days without a computer, drive back to the store to pick it up, drive home, move furniture, re-connect all the cables, etc. You get the point. Let them come to you. Save yourself time, money and inconvenience. Enjoy life more.

    Click here to visit YCS Website or contact them at:

    YCS P.O. Box 787 Cody, WY. 82414 (307) 587-2076 or (307) 272-7932
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    KJ's Virus Corner
    by KJ Newby

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    Hi Folks, this is KJ. Here is my current virus report for the month. Below, I have listed five of the most common viruses at this time. Please click on the following links to view the top five viruses, their description and instructions for removing them.
    Also, here is a link to Microsoft's Security site which is full of useful information on what you can do to keep your PC running clean. Microsoft Security Site
    If you are currently running an Anti-Virus Program, make sure that it is updated and run it at least once a month or more often. You never can be too careful. If you are not running an Anti-Virus program or if you are not happy with the one you have, BMI can provide you with complete Anti-Virus software for as little as $2.00 a month. Just give us a call at 800-485-5006.
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    Search Engines
    by Renee Eagon

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    Internet Access now brings the world to your doorstep with the click of your mouse. You can buy, sell, research, explore genealogy, email, chat, date, or just about anything else you can think of! There are more than 3 billion available documents on the web and that number increases daily by tens of thousands. When you are looking for a desired item or service, knowing how to properly operate a search engine will give you the best results plus enhance your surfing experience.

    Keywords: If you want to find something fast, narrow your search down to the best keywords in order to find the desired results quickly and efficiently. Words in the website's content and title are carefully selected to optimize the search engine's success of finding that site. The search engine will objectively look at millions and millions of web sites for those keywords.

    After you type your subject matter into the search engine field, click GO or hit ENTER and a results page is displayed. At the top of this page are the number of pages it found that contained that keyword. This results page also gives you 10 links. Ten pages of these results are available to you as links and are listed on the top and bottom of the same page. If your keywords are too generalized, you could get millions of search results on thousands of pages. However, if you narrow your keywords to more specific characteristics, you'll get fewer search results. It's easier to view a small, targeted selection of your subject matter than a large untargeted selection.

    Keep in mind that search engine programmers change the site rules frequently. Therefore, the keywords you used yesterday may not produce the same results today. Search engines are usually case sensitive when searching. Enter your subject in all lower case letters. This will tell the search engine to perform a case insensitive search and you will get better results.
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    Instant Messaging aka Chatting
    by Nathon Oneel

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    Chatting online is very popular these days - meeting new people without having the judgment of appearance. We all do it. It's a place where you are known by your thoughts, personality, and wit. This is as close as you will get to the reader.

    When using IM (instant messaging) the message you type is sent instantly and they receive it almost the same second you send it. There are many chat programs in the market place. They usually require an email account with that company. Most chat programs require their own ID. As an example, MSN Messenger requires you to use an MSN or Hotmail user ID which is only good for MSN Messenger. It doesn't work with AOL Messenger, Yahoo Messenger, etc. The most popular and widely used chats are the big brand name companies such as Yahoo, AOL, and MSN. But there are many more chat programs online also. Millions of people each day use these instant messenger programs to chat. You can save money on your long distance phone bill when you arrange a time to chat with framily or friends using IM instead of calling them on the telephone.

    In order to use these programs, you must have an account or user ID (a way to identify yourself to others while online). Some messengers require subscription while others are free (like Yahoo, Hotmail, MSN, and ICQ). Every messenger program is different in looks and features. For example, some use a web camera which enables you to see the person you're chatting with. Others allow you to talk to them using a microphone - similar to a phone call.

    To choose which chat program is best for you, find someone you know who uses the program you are interested in. Ask them what they like and don't like about the program. How does it compare to other programs? Some have more features than others. Learn which features will meet your needs the best. You don't have to choose just one. You can have multiple chat programs on your computer and chat with all your friends. Since they all work about the same, it's easy to chat on one then switch to another.
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    English is Really Crazy...
    by Katrina Moran

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    There is no egg in eggplant nor ham in hamburger; neither apple nor pine in pineapple. English muffins were not invented in England or French fries in France. Sweetmeats are candies, while sweetbreads, which aren't sweet, are meat. We take English for granted. But if we explore its paradoxes, we find that quicksand can work slowly, boxing rings are square, and a guinea pig is neither from Guinea nor is it a pig.

    And why is it that writers write, but fingers don't fing, grocers don't groce, and hammers don't ham? If the plural of tooth is teeth, why isn't the plural of booth beeth? One goose, 2 geese. So, one moose, 2 meese? One index, two indices? Is cheese the plural of choose?

    If teachers taught, why didn't preachers praught? If a vegetarian eats vegetables, what does a humanitarian eat? In what language do people recite at a play, and play at a recital? Ship by truck, and send cargo by ship? Have noses that run and feet that smell? Park on driveways and drive on parkways? How can a slim chance and a fat chance be the same, while a wise man and a wise guy are opposites? How can the weather be hot as hell one day and cold as hell another?

    When a house burns up, it burns down. You fill in a form by filling it out, and an alarm clock goes off by going on. When the stars are out, they are visible, but when the lights are out, they are invisible. And why, when I wind up my watch, I start it, but when I wind up this essay, I end it.
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    So you Think you know Everything...
    by Katrina Moran

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  • A dime has 118 ridges around the edge
  • A cat has 32 muscles in each ear
  • A crocodile cannot stick out its tongue
  • A dragonfly has a life span of 24 hours
  • A goldfish has a memory span of three seconds
  • A "jiffy" is an actual unit of time for 1/100th of a second
  • A shark is the only fish that can blink with both eyes
  • A snail can sleep for three years
  • Al Capone's business card said he was a used furniture dealer
  • All 50 states are listed across the top of the Lincoln Memorial on the back of a $5 bill
  • Almonds are a member of the peach family
  • An ostrich's eye is bigger than its brain
  • Babies are born without kneecaps. They don't appear until the child reaches 2 to 6 years of age
  • Butterflies taste with their feet
  • Cats have over one hundred vocal sounds. Dogs only have about 10
  • "Dreamt" is the only English word that ends in the letters "mt"
  • February 1865 is the only month in recorded history not to have a full moon
    Now You Know Everything!
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    Wordfind of the Month
    by Victor Luna

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    Congratulations to Stephenie M. of Evanston, WY. for winning our March Wordfind Puzzle and 3 months of FREE Internet Service! Solve our April Wordfind Puzzle and your entry will be submitted for a drawing that WINS you 3 FREE months of Dialup Internet Service from BMI. Click here to go to our April Wordfind.
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    Talking Dog
    by Katrina Moran

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    A guy is driving around and he sees a sign in front of a house: "Talking Dog for Sale." He rings the bell, and the owner tells him the dog is in the backyard. The guy goes into the backyard and sees a Labrador retriever sitting there. "You talk?" he asks. "Yep," the Lab replies. "So, what's your story?" The Lab looks up and says, "Well, I discovered that I could talk when I was pretty young, and I wanted to help the government; so I told the CIA about my gift, and in no time at all they had me jetting from country to country, sitting in rooms with spies and world leaders, because no one figured a dog would be eavesdropping. I was one of their most valuable spies for eight years running. "But the jetting around really tired me out, and I knew I wasn't getting any younger so I wanted to settle down. I signed up for a job at the airport to do some undercover security work, mostly wandering near suspicious characters and listening in. I uncovered some incredible dealings and was awarded a batch of medals. I got married, had a mess of puppies, and now I'm just retired." The guy is amazed. He goes back in and asks the owner what he wants for the dog. "Ten dollars." The guy says, "This dog is amazing. Why on earth are you selling him so cheap?" "Because he's a liar. He didn't do any of that stuff."
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    DISCLAIMER: Opinions and information herein are solely for the purposes of entertainment of Blue Mountain Internet subscribers. Legal, financial or other important decisions should be made on the bases of extensive research and no specific actions should be taken based on information contained within this newsletter. Blue Mountain Internet, its owners and employees are to be held harmless in any and all matters relating to this publication.

    The On Ramp is a monthly publication of Blue Mountain Internet.

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