The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 30 April 2006 
Greetings from the Editor  by Carol Hall BMI Refer-A-Friend Progr ...  by Ruben Bybee
Noticing Nathon  by Carol Hall Q and A  by Matt Stephens
What's out there?  by Mike Rochelle Keyboard Shortcuts  by Colin Miller
Easter Fun  by Gena Bybee Turbo Charging!  by Victor Luna
Referral Winners  by Ruben Bybee Just for Laughs  by Matt Stepehns
Photo Phun!  by Nathon O'Neel Se Habla Expanol  by Tony Abrego
Slogan Wise Crossword  by Carol Hall A Closer Look at IE 7.0   by KJ Newby
POM - Computer Geex Inc  by Jon Alexander Kudos  by Matt Stephens
The Winner's Circle  by Mike Rochelle
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Greetings from the Editor
by Carol Hall

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Greetings to all of you and may your spring grass grow thick and green to overshadow the weeds this month! I hope you enjoy this edition of The On Ramp. We are very excited about our upcoming contests and prizes and cannot wait to start "picking winners!". After all, at BMI it is all about YOU. .

As always, I welcome your comments and additions to the newsletter! Please email me at
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BMI Refer-A-Friend Program
by Ruben Bybee

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Beginning April 1st BMI is introducing a new addition to the BMI Rewards program. This addition automatically enters both the referrer and referee into Monthly and Quarterly drawings for prizes. Our first quarterly prize is a brand new computer and will be awarded on July 1st, 2006.

We post our current prizes on at web page. You can also find printable Refer-A-Friend cards there, or if you prefer we can print and mail them to you directly.

We have updated your online account viewer to show the number of entries you have pending for our drawings. You will now also receive an email each time that we process a referral from you.

Don't delay...start collecting your entries for great prizes!
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Noticing Nathon
by Carol Hall

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Nathon has been with us at BMI for almost 2 years He is one of our friendly and helpful Customer Service Representatives just waiting for you to call so he can assist you. Nathon is very enthusiastic about all he does and is an outstanding asset to BMI. Take a minute and read on to get to know him:

Editor: Where were you born, and where did you grow up?
Nathon: In a little town above Lake Chelan called Manson in Washington.

Editor: What was your FIRST paying job?
Nathon: Well the first one huh? Hmm would have to be mowing lawns for nearby neighbors.

Editor: What was the first thing you bought, with your first paycheck?
Nathon: It was always gas for my racing quad.

Editor: What was the WORST job you ever had?
Nathon: I worked at a place that repaired books! Come on books? Yeah you guessed it, BORING! I about fell asleep everyday.

Editor: If you were not in this profession, what profession would you choose?
Nathon: West coast custom type of job. I love after market modifying of cars. That's my hobby.

Editor: What is the best advice you ever received?
Nathon: A smart man learns by his mistakes but a wise man learns from others mistakes.

Editor: What is your "all time favorite" movie?
Nathon: The Fast and The Furious 1 and 2. Because I love the cars!

Editor: What was your very first car?
Nathon: 83 Datsun 4x4 king cab pickup. I restored her from a field. She sat for 5years

Editor: Where is the one place you have never been, that you would like to visit?
Nathon: Cancun Mexico!

Editor: What is the one musical instrument you would most like to play?
Nathon: Piano, all the great classics used it and the sound is very soothing.

Editor: Close your eyes and imagine you are in a place called "Perfect" Where are you?
Nathon: On a beautiful tropical island with white sand and clear blue water! Dolphins in the water playing, me in a lounge chair with a Corona.
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Q and A
by Matt Stephens

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As you know BMI began using a new spam filtering system. This system was developed to keep up with an ever growing problem known to us as SPAM. During the initial release of this new filtering system, we have had some questions about how to use it, and why we have made various changes.

We made these changes to help you (our customer). Spam is a growing problem, and with each new threat, came the task of getting our previous filters to keep up. With our new filter, we are able to keep it updated on the fly, which provides a faster response time for you.

. I have compiled a list of the most frequently asked questions, and the answers to each. I hope this will provide you with answers to questions you haven't wanted to ask us, or questions that haven't come up yet, but may in the coming months. however, if you still have questions, remember, we are here for you so do not hesitate to contact us!

Q: Why does it seem that I am getting more spam into my inbox now than ever before?
A: Our new filter does not block mailing lists. Mailing lists are advertisements or newsletters from reputable companies with valid email addresses. Most people who have subscribed to mailing lists have done so without their knowledge. In most cases, you subscribe to mailing lists while installing software. Somewhere in the setup, there is a check box that is marked that says "I want to receive updates about this software" or something to that effect. If you don't see the check box, or don't remove the check from the box, you will be signed up to receive the mailings.

To fix this issue, scroll to the bottom of the message, and you will find an "unsubscribe link". It may say Unsubscribe, and it may say "if you have received this message in error". Either way, click on the link to unsubscribe. You may have to do this several times, as you will more than likely be subscribed to more than one mailing list, but rest assured, it will eventually solve the issue.

If the message does not have an unsubscribe link, simply forward it to so that we can adjust our filters to recognize this as spam.

Q: The link in the notification email from BMI does not take me anywhere.
A: We purposely did not put an active link in the notification email. For years we have been telling our customers that clicking on a link will result in more spam. After telling people not to trust links in email, how could we offer a link to our site? You can copy the address from the email and paste it directly into the address field of your web browser (Internet Explorer, Mozilla Firefox, Netscape) and it will take you to the log in screen for your quarantine message center.

Q: How do I get to the message center?
A: The easiest way to get to your message center is to log into our home page. If you are logged in, it will say "Welcome". If you are not, it will simply say "Welcome visitor". Under the Welcome visitor, there is a field for you to log into.

Once you have logged in, click on the link above your username that says Quarantine. If this is your first time logging in to the message center it will prompt you for your username and password again. Once you log in with that information it will take you to your message center. You will see a list of emails that were stopped by our filter.

Q: I know how to get into my message center, but how do I deliver a message that was stopped?
A: While looking at the list of emails that have been stopped you will occasionally find one that you actually wanted. It may have been stopped because of something in the subject line, or for some reason, the body of the message was seen as spam. To deliver it, you simply open the message, and click the link at the top that says . This will also prevent messages from that address from being stopped in the future by placing it on your Allow list.

Q: I have read the quarantined spam but don't know how to delete them.
A: There is a check box next to each message in the message center. Make sure that the messages you wish to delete have checks next to them and then select Action: delete all selected and click the button to the right that says Perform Action. This will delete the messages you have selected. If you decide not to delete them, the messages that are 14 days old will automatically delete, so no action is necessary on your part.
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What's out there?
by Mike Rochelle

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Today people have millions of saved sites in their web browser. I will show you some sites you didn't think were out there or maybe you didn't realize existed. If you have some extra time, take a look:

Yahooligans This Yahoo company has made a wonderful site catering to the kids. The site offers kids of all ages a safe and fun place to go for an adventure in cyberspace. It has a parents and teachers guide that adults can look at and get information on safe surfing for their kids.

Food 411 At this site you can get the "411" on nutrition, meals and desserts. Even recipes for just about anything edible!

IRS forms 'Tis the season for the IRS to be a favorite site of every taxpayer and this site will allow you download every form known to man. No need to leave home for a quick dash to the library or Post Office!

Fun can be had on the internet. You just need to take a look and enjoy yourself.
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Keyboard Shortcuts
by Colin Miller

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Before the computer mouse was widely used to click around on your computer, users got by with just a keyboard and they used many keyboard shortcuts to speed up activities. Don't be afraid to use these. You really can't hurt your computer. Here is a list of keyboard shortcuts you can try:

  • ALT+ENTER - View the properties for the selected item.
  • CTRL+ A - Select all.
  • CTRL+ C - Copy
  • ALT+ SPACEBAR - Open the shortcut menu for the active window.
  • CTRL+ ESC - Display the Start Menu.
  • CTRL+ SHIFT +Dragging Item - Create a shortcut to the selected item.
  • CTRL+ V - Paste
  • CTRL+ X - Cut
  • CTRL+ Z - Undo
  • DELETE - Delete
  • ESC - Cancel the current task.
  • F2 Key - Rename the selected item.
  • F3 Key - Search for a file or a folder
  • F5 Key - Refresh the active window.
  • SHIFT + Insert A CD ROM - Prevent the CD-ROM from automatically playing.
  • SHIFT + Any Arrow Key - Select more than one item in a window or on the desktop, or select text in a document.

For more keyboard shortcuts go to: Internet Keyboard Shortcuts

Here are some shortcuts forInternet Explorer Browers: PC World

If you are a Netscape user: Shortcuts

If you are a Firefox user: FF Shortcuts

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Easter Fun
by Gena Bybee

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It is almost time for Easter. If you are looking for Easter stuff such as games, coloring pages, stationery, baskets, eggs, recipes or even riddles it's all on the net. Why not go check it out?

Easter: Easter baskets, Easter eggs, recipes for Easter dinner or Easter brunch and much more!

Celebration Corner: This site has Coconut Cookie Nests and other recipes - also fun Easter coloring pages.

Easter Story: A brief history of the Easter story.

Holiday Fun: For Easter Fun, scroll down this page for games and coloring pages and stationary to print! Also check out the links at the top of this page for other fun activities.

Topmarks: An illustrated Easter Story

Kids Domain: Online games and riddles for kids.

Holidays: Easter crafts, printable puzzles coloring pages, and clip art.

A word of caution: "There are a lot of advertisements"
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Turbo Charging!
by Victor Luna

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"What is a web accelerator?" You have heard of it, and perhaps you are even using it....but do you really know what it is?

BMI's Turbo Accelerator will display your web pages up to 7 times faster than when you are not using it. The accelerator is software that compresses the data that makes up the website (everything from the text to the graphics). By compressing the data, it makes the data packets smaller, so it takes less time for your screen to load. For example, when you click on a link to go to your favorite website, rather than waiting 21 seconds for the screen to fully load, it may take only 3 seconds. The accelerator programs have greatly advanced over the past few years. The degradation of graphics, once quite apparent, is hardly noticeable now. It is an efficient use of your internet time.

Another way the Turbo Accelerator speeds things up, is by re-using your previously viewed web-page information (this is called caching), so the more you use it the faster it becomes, hence the term Turbo-charging...

Since the Turbo Accelerator is not a "broadband" connection such as DSL or cable, it only speeds up your web-browsing abilities. It does not do anything to enhance downloads or connection speeds. If web-browsing is one of your primary uses of the Internet, Turbo is the product for you! It is very affordable ($5.00 per month) and it's easy to use. Contact us today, to try the Turbo accelerator for FREE for 30 days!

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Referral Winners by Ruben Bybee
BMI Contest Winner Contest Name: Referred New Customer Entry Type: referer Winner: Special: referred: korr Prize: $25 credit on your BMI account Drawing Held by: ruben
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Just for Laughs
by Matt Stepehns

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Dog looks at human and thinks:
"My hero, my friend, my buddy."
Cat looks at human and thinks:
"My can-opener."


In Africa, some of the native tribes have a custom of beating the ground with clubs and uttering spine chilling cries...anthropologists call this a form of primitive self-expression.....

In America we call it golf.


Miss Jones had been giving her second-grade students a lesson on science. She had explained about magnets and showed how they would pick up nails and other bits of iron. Now it was question time, and she asked;

"My name begins with the letter 'M' and I pick up things. What am I?"
Little Johnny in the front row proudly said, "You're a mother!"
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Photo Phun!
by Nathon O'Neel

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Email is one of the best communication tools in today's world. With it you can send pictures and other types of attachments. This is a great way to write to family about how Sally is growing up so fast; and send pictures of the cutest things she does. Pictures are worth a thousand words! And they have never been easier to share!

The speed you connect to the internet limits you on how large of a picture or attachment you can send, or what the recipient can receive. The best way is to distribute your pictures in several emails. With a high speed connection like DSL this is not a problem.

When using a program like Outlook Express, sometimes it won't allow the pictures to come through. That is simple to fix:

Click on tools
Then options
Click on security tab
If there is a box checked the read "do not allow attachments to be saved or opened that could be a virus" this is why you are having trouble receiving attachments.
Simply uncheck it and the problem is solved!

Sending a picture can be an easy task: When you creating an email and you wish to attach a picture, just click on the or attachment button near the send button at the top. You must know where the picture or file is stored on your computer. Usually items are stored under the My Documents folder. Just double click on the file you want to attach and then click send

With a dialup connection you are usually limited to a 1MB (in size) attachments. That is the reason it is best to attach only a couple of photos to each email.

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Se Habla Expanol
by Tony Abrego

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One of the biggest obstacles we face in a multi cultural country is the language barrier. At BMI we are aware of the importance of servicing our customers the best way we can, and that includes extending our services in Spanish to our spanish communities.

We currently have two spanish speaking employees to serve you better (Myself included!):

Tony Abrego: Available Monday through Friday from 7AM - 4PM Yo hoable espanol
Victor Luna: Available Monday through Friday with varying hours. El habla espanol tambien. Estamos Aqui pare servirle.

There are not too many things as frustrating as a computer problem, except perhaps a computer problem combined with a language barrier! Please don't hesitate to give us a call, we are here for you!
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Slogan Wise Crossword
by Carol Hall

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Go to the Slogan Wise Crossword
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A Closer Look at IE 7.0
by KJ Newby

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This month I'll be reviewing the latest release of Microsoft's Internet Explorer, version 7.0 (beta 2). At first glance the browser looks much different from the previous versions, however, it seems to be an improvement from past releases. Here are some of the new features that I like:

IE 7.0 now has Tabbed browsing abilities like Mozilla Firefox. In other words you can open up several web pages at once in the same browser without having to open multiple instances of the browser. They have also included a built-in search engine at the top of the browser that makes searching a breeze.

Another key feature is a built in Pop-up blocker and a Phishing filter that checks the validity of the website you are on. This is a great improvement for your safety from phishing scams and will allow you to surf without the pain of pop-ups.

You can now delete all browsing history, temp internet files and cookies with one simple click instead of deleting them in three steps as before.

The browser also seems to load and navigate web sites quicker than before making it a well rounded browser. All in all, I think Microsoft has made vast improvements in this release and I would recommend it to anyone that is fond of the IE browser. Your computer must have enough horsepower to run it. I would be leery of loading it into older computers that don't have much processor speed or memory (RAM). Below is a link that you can click on to download and install the IE 7.0 (Beta 2) browser.

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POM - Computer Geex Inc
by Jon Alexander

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Blue Mountain Internet's Partner of the Month for April 2006 is Computer Geex Inc. in Butte Montana!

Computer Geex Inc. is a full service IT firm serving small to medium businesses and home users in Butte and Southwest Montana. They have become the region's premier home computer repair shop by specializing in network design, management and security.

James Cox started the company in 1998. James has a strong work ethic of honesty and a goal to always resolve the customer's problem. With these attitudes as a foundation, the company has grown over the past 7 years to include 10 employees and a much larger service offering. They continue to grow wherever computing and networking technology leads them.

Computer Geex Inc specializes in:
  • In Home & In Shop Repair Services
  • Detailed & Easy to Understand Training
  • Virus Protection & Removal
  • Software Installation & Repair
  • Hardware Upgrades
  • Consulting on Purchases for Computers, Printers, Scanners, etc.
  • Knowledgeable, Friendly, Helpful Staff
  • Microcomputer Analysis & Programming
  • Network Services
Windows Domain Administration
Computer Geex, Inc. has experience in managing both Windows NT and Windows 2000 (ADC) domains at multiple client types, including, but not limited to, education, government, healthcare, legal, and engineering firms.

Windows Exchange & Linux Sendmail Servers
Email is a staple of modern business. Computer Geex, Inc. has a robust knowledge in both Windows Exchange and Linux Sendmail MTA's (mail transfer agents). They are knowledgeable in design, installation, repair, and interoperability of Exchange and Sendmail systems with the email connected world.

Linux & Low Cost IT Solutions
Computer Geex, Inc. has recognized the need for security and low cost solutions to high cost problems. With Linux, Computer Geex, Inc. has been able to provide highly secure firewalls, email servers, and web page servers.

Liaison to 3rd Party Consultants
Their clients regularly use Computer Geex, Inc. as an IT liaison to 3rd party software and hardware vendors resulting in frequent calls from clients for help in making decisions regarding their expanding IT needs.

IT Department Staffing
Computer Geex technicians provide numerous clients with the services of an in-house IT staff without the overhead of hiring an employee. A rapid response time and wide range of services ensure each client's needs are met, from replacing power supplies to building disaster recovery plans.

Computer Geex Inc.
3219 Harrison Ave.
Butte, Montana
(406) 494-5806
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by Matt Stephens

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BMI, Thank you for the new spam Quarantine notification. Having the address usually makes it clear if I need to check it. Once again BMI comes through with a time saver. Bill & Joan M. Florence, OR Our church wants to give Mike a big thank you and HUGS for helping us get networked so our staff and volunteers can work from home. We spent hours with our telephone company and Microsoft with no results. Mike accomplished it in under an hour. Thanks again Mike. Browns Point United Methodist Church, Tacoma, WA Never have I been this happy with an Internet provider. The ability to keep my home page as clean as I want it, is pure joy. I'm telling everyone about you. Keep up the terrific job. Phyllis H. Florence, OR. This afternoon Jose kindly talked me through a computer panic attack. He stayed calm, understood my situation, and told me what to do. When I tell people about BMI, the great support service is my main thing to brag about. THANKS SO MUCH! Dolores K. Walla Walla, WA Thank you everyone; Matt, Jose, etc. for all the exceptionally knowledgeable help you have given me recently. Youre all fantastic to work with--plus being very patient and nice!! Dixie S. Baker City, OR Jon, thanks to you and your customer support team there at BMI. It's true it did take considerable time to get my DSL setup but it was worth the wait. They say that what doesnt kill you only makes you stronger, and I am pretty strong right now after finally getting this system up and going... I appreciate you being able to keep a cool & clear head while working the Quest service techs. Thats the way I like to see the job get done. Thanks again, Dean R. Walla Walla, WA
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The Winner's Circle
by Mike Rochelle

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Congratulations to our March 2006 Puzzle winners!!

Merne R. of Milton-Freewater OR for the Wordfind
Kristin D. of Baker City OR for the Crossword

Each lucky winner received 3 FREE months of service from BMI


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The On Ramp is a monthly publication of Blue Mountain Internet.

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