The On Ramp

The Blue Mountain Internet Customer Newsletter

 Issue # 62 December 2008 
Greetings from the Editor  by Carol Hall FIND THE SANTA Contest!  by BMI Staff
THE present  by Tyler Brown Craving Christmas cookie ...  by Gena Bybee
Christmas Traditions  by Rochelle Helms Crossword  by BMI Staff
Christmas for Geeks  by James Morgan Christmas Giving  by Michelle Mook
FAQ  by Matt Stephens Picture find  by BMI Staff
The reason for Christmas  by Tony Abrego Movie Review  by KJ
Wordfind  by BMI Staff Kudos  by Matt Stephens
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Greetings from the Editor
by Carol Hall

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Greetings and Merry Christmas to all of you!  The theme of "The On Ramp" this month is none other than: CHRISTMAS!  We have included articles for gift buying, crafts, recipes, traditions and more.  Please take a moment, relax, and click your way through the wonderful Internet world. 

Don't forget our contests...we have a "Find the Santa Contest" kicking off, as well as the monthly crossword, wordfind and picturefind puzzles that you can complete to be entered in a drawing to win cash and prizes!

I hope you enjoy this edition of The On Ramp, and as always, I welcome your comments and additions to the newsletter! Please email me at

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by BMI Staff

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BMI's annual "FIND THE SANTA" contest is starting! December 3 through December 22 you can submit your entry once each day. Your name will be placed in our drawing for a prize. It is not only EASY, but it is FUN! Here is how it works:

Visit and BMI for Business and BMI Homepage
searching through the pages for a picture of Santa's face. When you find it, simply click on the LIVE CHAT button. One of our representatives will greet you in the chat window asking you where you found Santa. Once you disclose his location, you will then be entered in a drawing to win a second generator IPOD touch! The drawing will be held December 23, 2008!

Santa will be moving around the BMI website all month. Can YOU find him?

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THE present
by Tyler Brown

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It's hard to believe, but I've already received my first Christmas present! It was a new Ipod Touch, and it's aptly named.  When you start pressing the buttons, you really don't stop. I consider myself fairly technologically minded, however when I picked this up, even I was shocked at what it could do

-You can connect wirelessly to the internet
-Surf the web using the Safari Web Browser (included)
-Use your social networking programs...such as Yahoo and MSN
-Access your email
-Check the weather
-It's a clock, calculator, alarm, timer and calendar
-You can get directions, and see maps
-It is your own personal health center - track your calories and workouts and use it as a pedometer when you walk or run.

As if that is not enough....

-It is an MP3 player for music and books
-It is a photo album for sharing your digital photos

But wait...there's MORE: 

The above listed features come standard and are already loaded on your Ipod Touch when it is shipped.  You can download thousands of applications through the FREE ITunes Store.  Many of these applications are FREE, but some sell for anywhere from .99 cents up.  Games, utilities, productivity, business tools, entertainment, sports, reference and the list goes on.

 So if you're stuck wondering what kind of gift to get someone, this is it, young and old has something for everyone. 

Like the sound of that?  Well....FIND SANTA and maybe you will win one!

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Craving Christmas cookies?
by Gena Bybee

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YUM!  Christmas Cookies:
Swedish Christmas cookies

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Christmas Traditions
by Rochelle Helms

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It seems that the family traditions are slowly becoming a thing of the past. Or maybe it's just me. So, I was thinking about the traditions my mom passed onto me and then started thinking I want to add our own. Something they can pass on to their families from their childhood. I went looking for ideas. Everyone, everywhere, has some kind of tradition:
Christmas Traditions

I always make fudge. A few kinds of fudge. I bring it to work for my co-workers and give some away as neighborly gifts:
Old Fashioned Fudge

My mom would have we kids make decorations which still adorn her tree each year. The tree itself was/is special because we go out, select and cut down our own tree together. I loved it because we spent time with just her. Plus, I see pieces of my childhood, some of my most treasured memories hanging amongst the tiny lights on her green tree branches. Now, my kids join the tree of memories. It just warms my heart:
Christmas Crafts
Christmas Decorations

I like to sing, (badly), but I love music. One of our new traditions, we sing songs. We all have our personal favorite. So, I make hot cocoa and we sit together in the living room and sing to, and with, each other. If you need help with the lyrics, follow this link:
Christmas Song Lyrics

One of my personal traditions, one I do for just me, is my favorite movies. My favorite movie, perhaps ever made is "It's a Wonderful Life". I watch it probably 3 times a year. Not just at Christmas:
It's A Wonderful Life

Another tradition I have with my kids is never forgetting our pets at Christmas. They have their own stockings with gifts just for them:
Presents for a Dog

Last, but not least, try to find your own traditions. Something that suits you and your family. It's like your personal history in the making. I read great tradition ideas on these sites.
Christmas 2008

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by BMI Staff

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Congratulations to Leah C. of Portland, OR for winning the drawing for the November 2008 Crossword! She received a $25.00 credit on his BMI account!

. Please visit our December 2008 crossword.
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Christmas for Geeks
by James Morgan

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Here are some great gift ideas for the GEEK on your list:

Think Geek
Holiday Tech Gifts
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Christmas Giving
by Michelle Mook

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This time of year, with gifts to locate and purchase, wrapping to do, cards to mail, food to buy and meals to cook...we often become overwhelmed with the stress of the holiday season. I find that giving something, even a little, can help me keep the season in perspective.

For local volunteering gigs, I use Volunteer Match. You can sign up and the system will match your skills with work needed nearby.

To find a charity that matches your interests, use Charity Navigator.

Before I give money, I usually vet the charity I have in mind against online watchdog organizations because not all charities are on the up-and-up. Check Charity Watch before sending off that check.

Remembering that the biggest part of receiving is giving and it is healthy for everyone. Keeping the less fortunate in our minds and hearts is the essence of the Christmas season. Happy holidays!

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by Matt Stephens

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Hello to everyone in BMI land. Is it just me or did this year go by WAY to fast? We are already into December. And what a year it has been. So what kinds of issues have been plaguing your computer? I can only assume that there haven't been any as no one has sent me any suggestions to talk about this month. That's okay though, sometimes no news is good news.

Well, with Christmas coming up we always get ready for the shoppers that buy their families computers. With a new computer comes a new internet provider. And that's where we come in. Don't forget to tell your friends and families about us and get a $5 credit on your account!   That's right...refer a friend or family member to BMI, and we will give you money!

With the possible purchase of a new computer in mind, you may need to set up your existing BMI connection on the new computer. "But wait, what if its Christmas Day and we're closed? What will you do? New computer? Check! Internet connection? Uh oh, didn't think this one through..."

      Fear not! I have a way you can do it yourself. Get your new computer plugged in, turned on, and sitting on the desktop. Then follow the next few steps. Before you know it, you'll be up and surfing the net.

1. Click on Start
2. Click on Control Panel
3. Click on Network and Internet
4. Click on Network and Sharing Center
5. On the left side of the window, click the link that says Set up a connection or network
6. Select Set up a dialup connection and click next
7. Enter your dialup number in the phone number field. (A complete list of dialup numbers can be found at BMI Phonebook so you might want to leave your old computer plugged in so you can get this info).
8. Enter your full email address in the username box. This includes the "" portion of it.
9. Enter your password in the password box
10. Place a check in the box next to Remember password
11. Type BMI in the connection name box
12. Make sure your phone line is connected to the computer
13. Then click connect. If something doesn't go quite right, or something isn't working like you think it should, don't worry. We'll be here on the 26th to answer all the questions you have.

     I hope everyone had a great Thanksgiving, and Merry Christmas to all.

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Picture find
by BMI Staff

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Congratulations to Kathy K. of Haines, OR for winning the drawing for the November 2008 Picturefind! Kathy received a $25.00 credit on her BMI account! Please visit our December 2008 picture find.
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The reason for Christmas
by Tony Abrego

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What is Christmas and what does it mean to us? Alot of the time we find ourselves celebrating a holiday and we don't really understand what the holiday is all about.

I found some really cool sites online that I would love to share with you. It explains the concept of Christmas and the holiday spirit:

How Stuff Works

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Movie Review
by KJ

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Four Christmases

When a couple tries to fly away from their families for Christmas, (as they do every year), their fun turns around when all flights have been canceled. Now they have to go to four houses to celebrate Christmas.  Going through memories they don't want to go through and surprises they can't handle.  They have to use a safe word to get out of situations. I recently saw the trailer for this movie and I think it's a must see for the holiday season!

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by BMI Staff

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Congratulations Cheri M. of LaGrande, OR for winning the drawing for the November 2008 Wordfind! Cheri received a $25.00 credit on her BMI account! Please visit our December 2008 wordfind.
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by Matt Stephens

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"Mike has the patience of Jobe. He spent more than an hour attempting to resolve a DSL connection problem and while neither of us is really sure what the problem was, it's working fine now and the wife is very happy. THANKS Mike!"
-Bill & Sue M., Yuma AZ

"Michelle was so patient and helpful! I really appreciate it!"
-Leone S, Berthoud, CO

"I want to thank Michelle for all her great help. We had lost Internet Explorer and were trying to reinstall it. She gave excellent advice and we now have the program reinstalled. Thank you Michelle for excellent service."
-Gordon E. La Pine, OR

"You are great guys to work with and I really appreciate all that you have done for us. Your customer service is the best I have had with an Internet Company and I hope we can continue for MANY years. Thanks".
-Karen M., East Helena, MT

"Thank you, Michelle. You Rock! Im a techno dummy but you helped me figure out my wireless network. I really appreciate your help."
-Ken and Angie G.,  Dayton, WA

"I wanted to take a moment to let you know how much I appreciated Matt Stephens today. I've not been able to connect to my modem for at least three weeks and finally called BMI again today. Matt was "the lucky one" who got to call me back. He spent a lot of time on the phone with me and with Qwest and the problem is now fixed. His integrity, professionalism (and those ARE two different things!), patience and persistence were AMAZING. I spent almost eight years training customer service in a financial company, and Matt demonstrated skills that were of utmost excellence. Furthermore, he kept me, the customer, informed AND happy. It was even MORE IMPRESSIVE that he knows the technical side of things so well. The long and short of is this -- thanks to Matt, I'll be staying with BMI for (hopefully) a long time."
- AnneMarie K., Centennial, CO

"Dear Rochelle, Thank you for your recent technical assistance you ended my ongoing headaches with our telephone service provider. You are a blessing!"
-Robert H., Klamath Falls, OR

"I'm sorry I did not respond to this note sooner or the others. My machine went FUBAR on me and I had to reformat my hard drive and reload everything from square one. While I do have everything on my system backed up, there are some programs that I have to download from the Internet. First I went from 12 to 20 hours hopeful, aren't I? And then from 20 hours to 360. Each time I received instant and helpful service. From Jon, who had my machine up and running with BMI within minutes after starting my service with you, to Gena in billing, who was the last person I talked to, BMI is the best Internet provider I've ever had ... and I've been through quite a few of them over the years. I speak of BMI in glowing terms and even talked my sister into changing her provider to BMI. You're simply the best! And you have my permission to use that as a testimonial on your website if you like. Thanks for being there,
-Eve N. Twin Falls, ID

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The On Ramp is a monthly publication of Blue Mountain Internet.

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